Does your annual statement show that you have not paid at all or too little over the past year? Then you have 6 weeks to transfer this amount to us. You can also enter on a payment arrangement
Are you unable to pay within 6 weeks and have you not contacted us about a payment arrangement? Then we will send you a reminder. You will then have another 2 weeks to pay.
If you still don‘t pay, we’ll send you a notice. This is your last chance to pay the annual statement. You have 2 weeks to do so.
If you have not paid after the reminder and the notice, we will contact the bailiff. The amount you have to pay will be higher then. You also pay the collection costs of the bailiff.
Sometimes the bailiff notifies us that you really can't pay at that time. We'll stop the debt collection temporarily. The bailiff checks once a year whether you can pay at a later time. If this is the case, we'll start the debt collection again.