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Entitlement to healthcare


Healthcare in your country of residence

You are entitled to medical care according to the laws in your country of residence. You can ask the health insurance fund where you register, which treatments and medicines will be reimbursed. You can claim costs incurred in your country of residence from the health insurance fund in your country of residence. You cannot claim those costs from us.

How do I arrange healthcare in my country of residence?

Have you received a document S1/form 121 from us? This document allows you to register with the health insurance fund in your new country of residence. The leaflet accompanying document S1/form 121 shows which healthcare insurance fund (or institution) in your country you need to go to. If you have registered, we will be informed. The healthcare insurer in your country of residence will hand you your health insurance card.

For some countries, we arrange your registration directly with the health insurance fund there. You don't have to do anything yourself. You will receive a letter from us.

Tip

It is useful to request information from the health insurance fund in your new country of residence first. They can tell you if you need any additional documents or information.

Co-insuring family members

Did you indicate on the 'Application for a document S1/form 121' that you want to co-insure family members? If so, you will receive a separate document S1/form 121 for each family member. You need to hand it over to the health insurance fund in your new country of residence. The health insurance fund assesses whether you can co-insure your family members. This depends on the rules in your new country of residence. The health insurance fund lets us know which family members you can co-insure.

Healthcare contribution

For yourself and for your co-insured family members you pay a healthcare contribution to us through your pension or benefit. Your country of residence will settle the costs of medical care for you and your co-insured family members with the Netherlands.

More information?

Read more on your health insurance on I am moving abroad

Healthcare in other countries

I live in an EU/EEA country, Switzerland or the United Kingdom

Do you need medically necessary care while staying in another EU/EEA country, Switzerland or the United Kingdom? If so, use your European Health Insurance Card (EHIC). You can apply for an EHIC online with us.

Please note that private care and repatriation costs are not covered by the EHIC. You cannot use the EHIC in your country of residence, use the local health insurance card there.

Are you going on holiday to a country outside the EU/EEA, Switzerland or the United Kingdom? The EHIC is not valid there. We advise you to take out additional insurance or travel insurance.

Planned medical treatment in another country

Are you traveling to another country specifically for medical treatment? Then read the information on the page I want to go abroad for medical treatment.

I live in another treaty country

If you do not live in an EU/EEA country, Switzerland or the United Kingdom, you are not entitled to an EHIC. To cover medical expenses when staying in other countries, it is useful to take out additional insurance or travel insurance.

Healthcare in the Netherlands

Do you live in an EU/EEA country, Switzerland or the United Kingdom? Then you are entitled to medical care in the Netherlands. This includes not only medically necessary care but all care included in the Dutch basic health insurance package. You can show the healthcare provider the EHIC you have received from us. Don't you have an EHIC yet? Then apply for an EHIC online.

When am I not entitled to healthcare in the Netherlands?

Do you live in a country that is not a EU/EEA country, Switzerland or the United Kingdom? In that case you are not entitled to an EHIC. That means you cannot use an EHIC to receive medical care in the Netherlands. You will need to take out extra insurance or travel insurance to cover medical costs incurred during your stay in the Netherlands.

Wlz care

Do you want to return to the Netherlands (permanently) because you need Wlz care (for example, admission to a nursing home)? The CIZ assesses whether you are eligible for Wlz care. Also take into account a waiting time. More information can be found on the website of the Zorginstituut (Dutch only).

More information?

  • Read more on I want to go to the Netherlands for medical treatment
  • Visit Retirees and beneficiaries at Zilveren Kruis to see what kind of healthcare is refunded and what steps you need to take to get a refund.



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