I have paid healthcare costs abroad. How can I get these costs refunded? Do you have an EHIC but still had to pay a doctor or pharmacy directly in cash? In such a case you can still claim back the costs from us. Use the form Declaration costs of medical care of a treaty-entitled person (13.9.2017, PDF, 87 kB). Which documents do I need to enclose? Enclose the following documents with the claim form: the original invoices you paid; referral letters and/or prescriptions from the doctor. Which costs can I not claim from the CAK? You can only claim costs from us that you have incurred in an EU/EEA country or Switzerland. In all other situations the following applies: Costs incurred by your family members in all other countries can possibly be claimed from the health insurance fund in their country of residence or from your travel insurer. Any costs your family members incur in their country of residence must be claimed from the health insurance fund in that country. Costs incurred while you are on holiday on a cruise ship are private healthcare costs. You may be able to claim these from your travel insurer. Costs incurred in the Netherlands must be claimed from: Zilveren Kruis Groep Buitenlands Recht Postbus 650 7300 AR APELDOORN See the Zilveren Kruis website for more information Please note Do you have health insurance in the Netherlands? If so, costs that any family members included under your policy have incurred in other treaty countries, such as Turkey, can also be claimed from the CAK.