I have paid healthcare costs abroad. How can I get these costs refunded?

Do you have an EHIC but still had to pay a doctor or pharmacy directly in cash? In such a case you can still claim back the costs from us. Use the form Declaration costs of medical care of a treaty-entitled person (13.9.2017, PDF, 87 kB).

Which documents do I need to enclose?

Enclose the following documents with the claim form:

• the original invoices you paid;
• referral letters and/or prescriptions from the doctor.

Which costs can I not claim from the CAK?

You can only claim costs from us that you have incurred in an EU/EEA country or Switzerland. In all other situations the following applies:

• Costs incurred by your family members in all other countries can possibly be claimed from the health insurance fund in their country of residence or from your travel insurer.
• Any costs your family members incur in their country of residence must be claimed from the health insurance fund in that country.
• Costs incurred while you are on holiday on a cruise ship are private healthcare costs. You may be able to claim these from your travel insurer.
• Costs incurred in the Netherlands must be claimed from:

Zilveren Kruis

Groep Buitenlands Recht

Postbus 650

7300 AR APELDOORN

See the Zilveren Kruis website for more information