Claiming EHIC related healthcare costs

If you fall ill on holiday, you may need care or medication. It happens that healthcare providers abroad (e.g. a doctor or pharmacy) do not accept your EHIC from the CAK. You will then have to pay directly to the healthcare provider. You can claim those costs from us. This applies only to medically necessary care. And only if you are on holiday in EU/EEA countries, the United Kingdom and Switzerland.

Please use the form Declaration costs of medical care of a treaty-entitled person (7-10-2021, pdf, 935 kB).

Which documents do I need to enclose? Ingeklapt

Enclose the following documents with your claim.

The original invoices you paid.
Referrals and/or prescriptions from the doctor.

Which costs can not be claimed from the CAK? Ingeklapt

You can only claim costs from us that you have incurred in an EU/EEA country or Switzerland or the United Kingdom. In all other situations the following applies:

Costs incurred by your family members in all other countries you can possibly claim from the health insurance fund in their country of residence or from your travel insurer.
Any costs your family members incur in their country of residence you need to claim from the health insurance fund in that country.
Costs incurred while you are on holiday on a cruise ship are private healthcare costs. You may be able to claim these from your travel insurer.
Costs incurred in the Netherlands you need to claim from:

Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN

For more information, see the website of Zilveren Kruis.

Please note

Do you have health insurance in the Netherlands? Apply before departure for a form 111 if your co-insured family members at the CAK live in other treaty countries such as Turkey.

Have your family members still had to pay their own medical expenses? You can claim those costs from the CAK. The CAK lets you know whether these costs will still be refunded or whether you still have to pay them (partly) yourself.

Claiming EHIC related healthcare costs

Which documents do I need to enclose? Ingeklapt

Which costs can not be claimed from the CAK? Ingeklapt

Please note

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