You and your family members are entitled to medical care in your new country of residence, as provided for there by law. The coverage of the package is equal to the basic insurance in that country. You will have the same rights and obligations as other residents who are legally insured in that country. For example, if your country of residence has a obligatory deductable excess for medical care, it will also apply to you. However, the Netherlands does not cover such costs.
The health insurance fund in your country of residence can give you more information about:
Have you moved to an EU/EEA country or Switzerland or the United Kingdom and are you then temporarily in the Netherlands (e.g. for holidays or family visits)? Then you and your co-insured family members are entitled to care in the Netherlands. This concerns care which is reimbursed in the Netherlands under the Healthcare Insurance Act and the Long-Term Care Act. You will need a European Health Insurance Card (EHIC). You can apply for this European insurance card with us. If you want more information about care in the Netherlands, please visit the website of the Zilveren Kruis. You can also call Zilveren Kruis: + 31 33 445 6870.
Other treaty countries
If you do not live in an EU/EEA country or in Switzerland or the United Kingdom, you will always need supplementary or travel insurance if you stay in the Netherlands. You do not have the right to coverage of care in the Netherlands. You will also not receive an EHIC from the CAK.
Do you live in an EU/EEA country or Switzerland or the United Kingdom and are you on holiday to an EU/EEA country or Switzerland? Then you are entitled to necessary care in accordance with the laws and regulations that apply there. You will need a European Health Insurance Card (EHIC). You can request the EHIC online from us.
We recommend that you always take out travel insurance. The EHIC usually does not offer 100 % coverage. If you go on holiday to other countries, you are reliant on supplementary or travel insurance.
Other treaty countries
If you do not live in an EU/EEA country or in Switzerland or the United Kingdom, you will always need supplementary or travel insurance during your holidays. You are not entitled to coverage of health care outside your country of residence. You will also not receive an EHIC from the CAK.