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You will receive an annual statement from us each year. This page will tell you all about it.
You have Dutch health insurance because you work in the Netherlands. You and/or your family live abroad with your. If they have little or no income themselves, you can take out health insurance for them through the CAK.
On this page you'll find financial information about your health insurance through the CAK, when you live in a treaty country and you are receiving a pension or benefit from the Netherlands.
You are receiving a pension or a benefit from the Netherlands. And you live abroad or are going to emigrate. You then close your health insurance in the country where you live. If this is a treaty country, you arrange this via the CAK.
The Netherlands has various treaties with other countries relating to medical care in the event of emigration. On this page you'll find all these countries.
Do you want to travel to a country other than your country of residence or the Netherlands, specifically for medical treatment? On this page you'll read how it works.
Do you want to travel the Netherlands for medical treatment? You can do that. You do not need authorisation for this. The Dutch rules apply.
In this summary, you will find the designated health insurance provider or authority for each country.
Do you disagree with a decision we have made? For example, is the start date incorrect, or do you think we have made a mistake in the calculation? In that case, you can object to the decision.
You can file a complaint if you are not satisfied with our services. For example, you feel that you have been mistreated by an employee. Or that you had to wait too long for a response from us.
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