Do your family members live in an EU/EEA Member State, Switzerland or the United Kingdom? Then they are also insured for medically necessary care in a number of European countries.
Has someone close to you died? We are very sorry for your loss. We will gladly help you deal with the health insurance aspects. This page explains what we need from you and what you can expect.
If one of your family members starts working or moves house, the health insurance situation will also change. Read more on deregistering a family member.
This page provides an overview of frequently asked questions about invoices and annual statements. Is your question not featured? Then please contact us.
On this page you will find an overview per year and per country of the country-of-residence factors and the nominal (fixed) contribution to the Health Insurance Act (Zvw).
If you work in the Netherlands, you have to take out health insurance with a Dutch health insurer. You can decide on a health insurer of your choice.
Do you have an employer established in the Netherlands, but you live over the border and telework a lot from your country of residence? There may be consequences for your health insurance and that of your co-insured family members.
Would you like to send us a letter from abroad – free of shipping costs? Then use our address label. Download this document and read the instructions.
Let us know your bank details. This is useful if you receive money back from us or want to arrange a payment arrangement or direct debit.
