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Would you like to send us a letter from abroad – free of shipping costs? Then use our address label. Download this document and read the instructions.

Let us know your bank details. This is useful if you receive money back from us or want to arrange a payment arrangement or direct debit.

Sometimes, you have to pay the doctor, pharmacy or hospital directly when you are abroad. You can claim the costs from us. Read here how and on which terms.

Are you moving house, or do you have a new postal address? Or are your address or personal details incorrect? If so, please let us known as soon as possible.

Tell us about your move either online or by post. Your relocation may have an impact on your health insurance. Find out more about this on this page.

You live and are insured in the Netherlands, but your family members live in another treaty country. In that case, you need to insure your family members through the CAK. On this page, you can find out what the conditions are and how to organise this.

Do your family members live in an EU/EEA Member State, Switzerland or the United Kingdom? Then they are also insured in the Netherlands. This covers all the healthcare included in the basic package.

Would you rather choose whether we include a translation with the letters you receive from us? You can! You can now easily set your language preference in My CAK.

Choose whether or not you want to receive a translation of our Dutch letters. Indicate your choice via Mijn CAK.