As a client you have the following rights:
- The right to inspect your data.
- The right to correct your data.
- The right to have your data deleted.
- The right to restrict the processing of your data.
1. The right to inspect your data
As a client you have the right to inspect which data we are storing about you. Under the question ‘What data does the CAK store about me?’ above you can read about which types of data we store and why.
Are you receiving care under the Long-Term Care Act (Wlz) or support under the Social Support Act (Wmo)? In that case you can log in to My CAK. Once you have logged in you will be able to see for yourself the main items of data that we hold about you. My CAK only shows data from 1 January 2016.
If you would like to ask us what data we are holding about you, please contact us on one of our telephone numbers.
2. The right to correct your data
As a client you have the right to correct your data.
Are you receiving care under the Long-Term Care Act (Wlz) or support under the Social Support Act (Wmo)? In that case you can log in to My CAK. Once you have logged in you will be able to make corrections yourself to some of the data that we hold about you.
If you would like to have data corrected, please contact us on one of our telephone numbers.
3. The right to have your data deleted
As a client you have the right to have your data deleted, for example if you are mistakenly registered with the CAK.
If you think the CAK is mistakenly holding your data, please contact us on one of our telephone numbers.
4. The right to restrict the processing of your data
You may think the CAK should not be using certain items of your data, for example because:
- your personal details are incorrect.
- you think certain data no longer needs to be processed.
- you think the CAK does not have the right to process certain data.
- you have objected to the processing of your data and are awaiting a decision.
In such cases you can ask us to restrict the processing of your data.
If you think the CAK should not be using your data, please contact us on one of our telephone numbers.
Can the CAK apply a charge or refuse my request?
The CAK does not normally apply a charge if you make a request. We can, but will only do so in exceptional cases, for example if you make a large number of requests and we can demonstrate that the costs we are incurring are very high. In such a case we may ask you to pay a reasonable charge or may refuse your request.
You can find out more about this on the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).