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In this summary, you will find the designated health insurance provider or authority for each country.

Do you disagree with a decision we have made? For example, is the start date incorrect, or do you think we have made a mistake in the calculation? In that case, you can object to the decision.

We are available by phone Monday through Friday from 8:30 a.m. to 5 p.m.

With the EHIC from the CAK, you and/or your family members are entitled to reimbursed care in the Netherlands, the other EU/EEA Member States, the United Kingdom and Switzerland.

Do you have health insurance through the CAK? And do you live in an EU/EEA Member State, Switzerland or the United Kingdom? Then you are also insured in the Netherlands.

Good news: the new European Health Insurance Card (EHIC) is coming soon! Everyone receives the card automatically, so there is no need to call us. As long as we have your address details on file, we will handle the rest. Please only contact us if you have not received the new card by December.

These are the contact details for the Health Insurance Abroad scheme. This is for customers who live abroad and receive a pension or benefit from the Netherlands, and for cross-border workers.